This Privacy Policy explains how Therazenith, referred to as "the Company," "we," or "us," collects, uses, maintains, and discloses personal information from users of our medical devices and related services.
Information We Collect
We may collect the following personal information from you:
- Your name
- Contact information
- Information related to your use of our medical devices
- Information related to your health and medical history
- Information related to your interactions with our customer support and services
Purpose of Collection
We collect this personal information for the following purposes:
- To ensure the safe and effective operation of our medical devices
- To provide technical support and customer service
- To comply with regulatory requirements and safety monitoring
- To improve and develop new medical devices and technologies
- To maintain communication with you regarding your use of our devices and services
Sharing Your Information
We may share your personal information with:
- Authorised third-party service providers who assist in the maintenance, support, and improvement of our medical devices and services
- Healthcare professionals and institutions involved in your care, as necessary for the safe and effective use of our devices
- Regulatory authorities as required by law for compliance, safety, and reporting purposes
Data Transfer and Storage
Please be aware that the personal information we collect may be transferred to, stored, or processed on servers located outside your region or country. The privacy laws in these jurisdictions may not be as protective as those in your location, but we take steps to ensure that your data is protected.
Use of Cookies and Similar Technologies
We use cookies and similar technologies on our website to enhance user experience, conduct performance analytics, and improve functionality. You can manage your cookie preferences through your browser settings. By using our website, you consent to our use of cookies and similar technologies.
Optional Provision of Information Providing your personal information is voluntary. However, certain details are necessary for us to provide the full functionality and support of our medical devices. If you choose not to provide specific personal information, some services or device functionalities may be limited.
Data Security
We implement robust data collection, storage, and processing practices, along with stringent security measures, to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements. If you wish to have your information deleted, you can request this at any time.
Your Rights
You have the right to request a copy of the personal information we hold about you. You also have the right to request corrections if you believe any information is inaccurate or incomplete.For any questions, concerns, or requests related to this Privacy Policy, please contact us directly via the form on our website.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
